About us

TravelAdvocates is part of the House of Travel family, the largest independent travel company in Australasia.

Founder and chair, Chris Paulsen had a vision in 2005 and the company set its sights on building Australia’s premium home-based travel network.

The internet and related technology, together with 24/7 remote access and centralised systems paved the way for people to work at home. And the future of travel consulting without a traditional retail shop was born. Just like in the banking industry, you think ‘personal banker or mortgage broker’, or in the fitness industry you think ‘personal trainer’, the future for travel is a ‘personal travel manager’.

Today, our Australasian network of 500 home-based and mobile personal travel managers create bespoke experiences. Clients see the real benefits of personalised and convenient service, with all the technology and back office systems that a ‘traditional’ retail agent provides.

More than ever, clients are looking for security and someone they can call on if the need arises during their travels.

Top facts

TravelAdvocates is a wholly-owned division of House of Travel Holdings, part of Australasia’s largest independent travel company which had a turnover of $1.6 billion in 2015/16.

TravelAdvocates is accredited to IATA (International Air Transport Association) through Global Travel Network (GTN) authorised to issue tickets on behalf of the trade body’s member airlines.

TravelAdvocates is a member of TAANZ (the Travel Agents Association of NZ)
TravelAdvocates is a member of CLIA (the Cruise Lines International Association).

Your clients’ funds are safe with TravelAdvocates

TravelAdvocates places all customer money in a dedicated and audited Client Trust Account which is separate from the general business accounts, ensuring client funds are secure and only used for client purchases.